Thursday, May 15, 2014

What Net Neutrality Means To You



Net Neutrality (more background here)  
is perhaps one of the biggest debates facing the future of the internet today.  It can have wide implications on internet services for consumers, business and the ISPs.  What users and businesses are using and relying on the internet for has exploded.  Video, real time communication, games, information queries are just a few examples.   A short description of  the Net Neutrality issue boils down to the question; should all internet traffic (wired or wireless) be treated equally regardless of content, source and destination (open internet) or should internet providers be allowed to offer a fast lane or other controls over traffic priority or quality or even whether to pass/allow it at all?   In the end it's all about $$$.

The End User Perspective
As an end user I want to be able to access any web site, lawful content or application I care to without restriction or having what I'm trying to access downgraded in favor of other services.  I wouldn't want the internet dominated by sites or applications that are paying a premium for preferential prioritization or bandwidth.  This link offers just a few examples of what the loss of the open internet could mean.  Sub-standard performance, and access fees to certain types of sites or applications are the biggest fears.
That said, most if not all, ISPs today offer the consumer tiered service options.   They offer the option to pay for more bandwidth on the last mile segment of the network they provide.  Theoretically that bandwidth is available equally regardless of what the user is accessing with it.  Wireless ISPs charge primarily by amount of data consumed regardless of what it's used for.

Applications and Services Developer Perspective
Web companies/applications (eg Netflix, Pandora, MS Skype to name a few) want to offer services, some free, some premium, over the open internet. They favor net neutrality.  They don't want to pay a premium to ISPs because of the traffic they produce, to get traffic priority, or the right to be allowed/accessed through the ISP vs. be blocked by an ISP because they have a favored or competing service.  If they are required to pay fees for access/use of the network odds are those fees will be passed on to the subscribers.  Services we currently access for free may become fee based.  Having to pay fees may make it harder for new services/companies to emerge.

The ISP Perspective
ISPs have got to keep up their infrastructure to compete with each other as well as deal with the exploding demand on the network.  Innovative applications and services are developed and many more users are accessing them.  This costs them $$$.  These companies are looking to control or reduce their expense (tiered services) or gain revenue for the cost of the bandwidth being used/demanded by certain applications and sites.  Their view is that large web service providers, generating a large amount of internet traffic, are currently profiting and not having any of the cost burden for the traffic they generate.  

Will The Internet Business Model Change?
One thing appears to be certain; the costs of the internet structure are rising due to the increasing reliance we have on it for new applications and services.  Net neutrality, or not, boils down to who winds up getting what piece of the pie.  Appears to me that whether or not the FCC succeeds in getting net neutrality re-heard in court and getting it upheld (it currently isn't), the end users are going to wind up paying more for the pie.  We will either be paying more to our ISP for access to the "neutral" internet or pay more for specific services or applications that pass their "access" fees on to us.  It's a topic for all to keep an eye on.

Comments?
I'd love to hear your thoughts, observations, concerns or predictions about the network neutrality debate.

Michael Killian

Tuesday, May 6, 2014

Wearable Technology Has Real Application



One of the new emerging technologies I've been thinking about, and it's potential impacts, is wearable technology - glasses, watches/monitors, ear, and yes, in the not too distant future, implants.
There are some excellent use cases for the wearable technology that is emerging now from Apple, Google, and many others.  It's not just gee-whiz gadgetry and we should expect it to take hold.

Some applications include:

  • Personal fitness.   Monitor, record, compare vs. goals, as well as alert the wearer to dangerous conditions (eg heart rate, body temperature, blood pressure).  I can see it accompanied by a fitness application partially on the device, the remainder on the PC where the data/goals are stored, or better yet, a cloud-based application.  There are wearable fitness devices today.  That's not what's new.  What is new is combining it with the rest of your mobile communications device that you would also be carrying.

o       Some examples include diabetics or patients in other danger of getting into conditions where they can't help themselves.  For a severe diabetic, I can see automatic and frequent blood readings being taken.  The user can be alerted in a more timely way to take action, or, even better, when combined with an insulin pump, some automatic action can be taken.  Automatic storage and transmission of the readings is another big plus.
o       The devices could contain or access mobile GPS/location services.  What better way to make an automatic notification to 911 or other emergency services should a patient become incapacitated due to a diabetic, heart, stroke or other episode they are high risk for, or even injured in an accident?  
o      Physicians are likely to use a wearable glasses type device to visually collaborate with others in diagnosis and in surgery.
o      General collection of and comparison of population health care data and statistics can have many uses in the healthcare industry - insurers, providers, and patients.

Device Form Factors
  • Portable Smartphone Watch.  Yes the Dick Tracey watch is finally here.  
  • How many of us are constantly losing, forgetting to carry, or having your phone stolen?  I expect that the "watch phone" will have some of the basic pulse and body temperature sensors in it to enable some of the fitness or health applications above.  On the downside, taking pictures or video is more problematic than the handheld smartphone.  Despite that, a voice controlled device with a speaker or Bluetooth headset can be a convenience especially when combined with other sensors.  Adding sensors is rumored to be the direction Apple iWatch is taking; as a companion to the iPhone.  Several other vendors (Sony, Moto, Samsung, to name a few) are in the race in a similar way.  If that's the case, so much for reducing our device overload or addressing the forgotten phone etc issues.  Despite that, they still have real use and will likely converge into some single device models.
  • Glasses/Monitor form factor of a phone.  I'm not much of a fan of Google Glass - http://en.wikipedia.org/wiki/Google_Glass - yet and have some concerns about it's practicality but nonetheless it's a force to be dealt with.  Refer to the wiki link for more.  My main concerns that will have to be addressed for such devices to become mainstream include privacy (due to the stealth camera/video "invasion" of privacy) and most of all safety due to distraction and presence of a "screen" in front of you.  It can clearly compound the text and drive issue we have today unless intelligence is added to disable certain applications on the "screen" while in motion.  Devices like Google Glass with it's voice activation/control, "screen" you can see without looking at your wrist, and camera/video ability take the Dick Tracy watch to the next level but the use cases appear to be somewhat limited.  Specialized uses where hands free and transmission of pictures or video from the viewpoint of the person make sense - for example, healthcare, emergency responders, and yes "surveillance".   For the average person it's not clear that we'd "need" such a device although one example I like is the improved GPS/map display while driving vs. looking down at the GPS display in the car or on your phone.  For me, I'd need more than that to add that device to my already crowded device landscape.
  • For the Ears - It's not just headphones anymore.  Take a look at this link and you'll see advances in audio related devices.  I particularly like the "Intelligent Headset" meant to use GPS, Compass, Gyrometer which in addition to gaming can help guide a user through their surroundings.  The "Dash" combines some fitness related sensors.
  • Implanted Devices.  Admittedly, this may be further out there, and wouldn't be for normal communication purposes, but somehow you can bet it will happen.  Health care applications appear to be an obvious use area.  Specialized implanted devices can address more sensors and measurement and relay them to your provider for analysis and alerting.  Implanting criminal offenders for constant monitoring, WITH backend data analysis/capture to DO something with the tracking when "out of bounds" or to verify whereabouts at a certain time is something I'd like to see.  Will there come a day where all/most children will be implanted at least optionally?  What better way to locate missing persons some day, if it can ever can pass the public fear of "big brother" and technical hurdles such as hidden/inaccessible power sourcing.

Other Implications Of Wearable Technology

  • BYOD and UCC - Wearable technology that offers communication capability (voice, video, collaboration apps) must find its way into the BYOD and Unified Communications fray.  UCC vendors will need to address supporting these types of endpoints especially if/when they become standalone devices rather than smartphone companion devices.  Consumers will want to use these devices for work communications and interactions making how to support BYOD an issue if/when decoupled from the smartphone.  BYOD/UCC support on smartphones isn't yet where it needs to be but that's a subject for another post.
  • Developer Community - a limited number of platforms have to emerge as standard, avoiding fragmentation,  so that application developers can easily support and maintain applications that will apply to a large percent of the devices.  Android Wear and Apple iOS for wearables would appear to be the likely winners, again.
  • Connection to the Internet Of Things movement.  Either through the smartphone, or directly, wearable technology will be an interface point where we watch and control our "things".

Comments?
I'd love to hear your thoughts, observations, concerns or predictions about the penetration of wearable technologies.

Michael Killian